Our Divisions

SAO is made up of four divisions, each of which houses Caseworkers with differing expertise and experiences.

Academic

Our Academic Division handles scholastic issues including, but not limited to, grade changes, personal withdrawals, CalCentral issues, and disputes with faculty.

Financial Aid

Our Financial Aid Division handles monetary issues including, but not limited to, financial aid dispersal, student employees, emergency housing, tuition, and California residency.

Conduct

Our Conduct Division handles conduct issues for students accused of violating the Student Code of Conduct for actions including, but not limited to, alleged cheating, destruction of property, and assault.

Grievance

Our Grievance Division handles all other student grievances, including, but not limited to, DSP accommodations, discrimination, sexual violence, and non-traditional student concerns.

Our Team

SAO is comprised of the Student Advocate and two Chiefs of Staff. Each division is led by a Division Director and as well as Division Policy Coordinators.

Britnee Stephen

Student Advocate

she/her

Ellora Goel

Internal Chief of Staff

she/her

Lucy Goetz

External Chief of Staff

she/her

Shubhangi Bose

Academic Director

she/her

Ria Phelan

Conduct Director

she/her

Zoe Boul

Financial Aid Director

she/her

Reena Alsakaji

Grievance Director

she/her

Irene Kou

Head of Operations

she/they

Stephanie Lau

Head of Finance

she/her

Braden Leung

Head of Technology

he/him

Nathaniel Gallardo

Head of Public Relations

he/him

Cynthia Hernandez

Head of Events

she/her

Michael Gong

Academic Policy Coordinator

he/him

Rhiannon Christensen

Academic Policy Coordinator

she/her

Maureen Kang

Conduct Policy Coordinator

she/her

Tasnima Proma

Conduct Policy Coordinator

she/her

Nyelli Ceja

Grievance Policy Coordinator

she/her

Ethan Brouwer

Grievance Policy Coordinator

he/him

Lesly Silva Rosales

Financial Aid Policy Coordinator

she/her

Anisha Kumar

Financial Aid Policy Coordinator

she/her

Ali DeBoer

Financial Aid Policy Coordinator

she/her

Tinsae Birhanu

AASD Liason

she/her

Genevieve Buccieri

Graduate Student Caseworker

she/her